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Utility Billing/Collections Department

(956) 580-8660

Overview

The Utility Billing/Collections Department is responsible for the reading, billing, recording, and collecting charges for water, sewer and sanitation services provided to the residents of Mission.

The office operating hours are Monday through Thursday from 8 a.m. – 5:30 p.m. and Fridays from 8 a.m. – 5 p.m.

If you need to contact someone regarding problems with your water or sewer service after 5 p.m., on weekends, or on holidays, please call 580-8660.

The Utility Billing department offers Mission residents the option to pay their water bill by drafting their checking account or online payment @ www.missiontexas.us.

For residential accounts, a $100 deposit and a $10 service fee are required along with an application on all new service.

For commercial accounts, the required deposit will vary, and there is also a $10 service fee.

Sanitary Sewer Rates

  Fixed Rate Variable Sewage Quantity Multiplication Factor
A1 Single Res. 7.95 1.45 Sewer Average 1.0
A2 Commercial 7.95 1.45 Water Consumption 1.0
A3 Inst. Gov. 7.95 1.45 Water Consumption 1.0
A4 Trailer Park 7.95 1.45 Water Consumption 0.65
A5 Industrial 7.95 1.45 Water Consumption 1.0
A7 Affidavit 2.70 00 N/A 1.0
A1 Residential Outside 10.95 2.15 Sewer Average 1.0
A9 Residential Inactive 7.95 1.45 Sewer Average 1.0

 

Water Rates

SIZE OF METER BASE CHARGE BASE CHARGE
  Inside City Outside City
Up to 3/4 for 999 gals or less $9.22 $13.13
1 inch 9.94 14.21
1 1/2 inch 31.57 45.27
2 inch 39.86 57.17
3 inch 56.50 81.01
4 inch 73.08 104.70
6 inch 118.24 169.49
8 inch 471.95 676.45

 

WATER RATE VARIABLE TABLE / MONTHLY USAGE (GALLONS)
  From 999 to 19,999 From 20,000+
A1 Single Res. 1.80 2.00
A2 Commercial 1.80 2.00
A3 Inst. Gov. 1.80 2.00
A4 Trailer Park 1.80 2.00
A5 Industrial 1.80 2.00
Granjeno Meter 3.40 3.65
A7 Affidavit 1.80 2.00
A1 Outside 2.55 2.85
A9 Inactive 1.80 2.00

 

Ordinance No. 3149 adopted by the City Council

Residential garbage service is provided twice a week and brush pickup is once a month by our contractor, BFI. For additional information on service days for your area, please call our office at 580-8660.

Other additional services provided by our department are temporary disconnects and an Affidavit of Un-Occupancy, which are defined as follows:

  • Temporary disconnect means you will be billed $1.50 for every month you are away and a $10 service fee is charged for restoring your service.
  • If a customer’s account inside city limits remains active while the premises being served thereby are unoccupied for a period of not less than three (3) consecutive months and not more than six (6) consecutive months, the person responsible for such account has the option of being charged the following fixed rate monthly charge for the account.
    Minimum Water: $9.22
    Garbage Fixed Rate Fee: $5.92
    Drainage Assesment Fee: $1.50
    Sewer Fixed Rate Fee: $2.70
      $19.34, plus the regular charge for water usage over the minimum and a two dollars and fifty cents ($2.50) affidavit fee.

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